Refund Policy
A legal disclaimer
All refund requests are subject to our evaluation and approval, based on the terms and conditions stated at the time of purchase. We reserve the right to deny refunds in cases where services or products have been used, accessed, or delivered as agreed. By completing your purchase, you acknowledge and accept that eligibility for a refund is at our sole discretion, and any exceptions to this policy will be considered on a case-by-case basis. This refund policy does not affect your statutory rights under applicable consumer protection laws.
Refund Policy - the basics
We strive to ensure customer satisfaction with every purchase. If you are not satisfied with your order, you may request a refund within a specified period, subject to our terms and conditions. To be eligible, items or services must be unused, in their original condition, and requested within the allowed timeframe. Please note that some products or services may be non-refundable, and all refund decisions are made at our discretion. For more details, refer to our full refund policy.
Refunds are considered on a case-by-case basis and are only applicable if the service is cancelled before the final delivery. Once the service has been delivered, no refunds will be issued under any circumstances. If a refund request is made more than 24 hours before the scheduled delivery date, a partial refund may be granted at our discretion. However, if the request is made within 24 hours of the delivery, no refund will be processed. By purchasing our service, you agree to these terms and acknowledge that all refund decisions are final.